For 35 years, Automated Systems, Inc. has been providing core data processing and teller management solutions to community banks. We look at our relationships with our clients as our most valued asset, partnering with them to not only provide user-friendly functionality, but also the type of customer-focused products that today’s tech-savvy consumers demand. Our solutions are based on trusted relationships with our user base, a sound understanding of the requirements facing the community banking industry, and are backed by a superior level of service and support. The staff of Automated Systems, Inc. is focused on working with customers as their technology partner to deliver progressive system solutions that are consistent with their data processing and customer service requirements.
Automated Systems, Inc. provides an array of integrated application solutions to provide customers with competitive choices. This flexibility enables users to address the processing requirements associated with progressive customer service. The Insite Banking System™ application is the foundation on which community banks can tailor their product offerings and services. The flexibility of this windows-based, core banking platform allows customers to design a processing system capable of meeting the demands of today and tomorrow. This flexible processing platform allows customers to enhance service offerings and processing capabilities as the need arises. Cost-effective, add-on options that are also available are designed to maximize functionality in a seamless, real-time fashion with the Insite Banking System™ application.
Our management realizes that effective systems and solutions are not solely the result of excellent system processing applications. We also maintain an experienced staff of application developers, application support representatives, network technicians, and hardware specialists who are available to supplement existing bank staff. Customer calls for application and network support almost always result in immediate consultation with a customer support representative. Customer support service is also enhanced by representatives’ ability to “shadow” users by remotely connecting to the user’s workstation. The focus towards one-on-one customer support provides customers with quality issue resolution and maximizes the customer application processing experience.