Mobile Push Notifications
MESSAGES AND eALERTS SENT DIRECTLY TO CUSTOMERS' DEVICES
Real-time notifications
Mobile App Push Notifications are messages sent from the app developer to a user’s device that has the mobile banking app installed. Push notifications can be configured to be displayed in a variety of ways, but typically, they are displayed on the lock screen or as a pop up on top of whatever app the user is using when a push notification is received. Users don’t have to be in the app to receive them!
PUSH NOTIFICATIONS ARE NOT SMS MESSAGES
Push notifications only require data access.
Push notifications are not SMS or text messages. Although push notifications appear very similar to SMS messages, they are very different. Some mobile carriers charge users per SMS message, meanwhile push notifications only require data access (LTE or WiFi).
PUSH NOTIFICATIONS ARE NOT SMS MESSAGES
Push notifications only require data access.
Push notifications are not SMS or text messages. Although push notifications appear very similar to SMS messages, they are very different. Some mobile carriers charge users per SMS message, meanwhile push notifications only require data access (LTE or WiFi).
ALL TRANSACTIONS CONDUCTED SECURELY
Confidential Environment
Our solution provides our partners with peace of mind, as our online banking transactions are conducted in a confidential, secure environment. Every user has a private ID with an encrypted password only they know. The password database is set up with a “one-way” encryption, not even bank employees will have access to other user passwords. Insite Online Banking provides end-to-end encryption from the user’s browser to the transactions server and back.
OPT IN TO RECEIVE MESSAGES
Supported for both iOS and Android.
Both the iOS and Android mobile banking apps now have a new option under Settings called Push Notifications that allows customers to opt in to receive messages directly on their devices.
A SOLUTION THAT WORKS FOR YOUR CUSTOMERS
Features You Will Love
In order to protect your bank and customers from money laundering and other illegal financial activity, iTeller includes a Currency Transaction Reporting (CTR) feature. CTR instantly alerts tellers when a customer has exceeded the daily transaction limit, ensuring your financial institution’s protection and compliance with the regulations of the BSA, FinCEN, AML rules, and OFAC.
FEATURES YOU DON'T WANT TO MISS
Top Features
Users must grant permission for an app developer to send them push notifications.
All eAlert messages are sent as a push notification after customers opt-in.
Custom messages can be sent to all registered devices or to individuals from the Online Banking Admin site.
Push notifications include the bank logo and app name and, when tapped, will open the bank’s app.
Push notifications are more likely to be read before email messages.
Push notifications are sent using Firebase Cloud Messaging.
SEE WHAT OUR PARTNERS HAVE TO SAY
Partner Quote
“The impact has been very positive from our customers. We spend a lot less time answering the phone to make transfers or give current balance information. “
Almena State Bank – Almena, KS