Summary:

Responsible for providing quality application implementations, upgrades and releases for Company product offerings.

Essential Duties and Responsibilities:

Install new application systems, upgrades and releases.
Follow the installation from beginning to end ensuring timely and accurate results.
Provide thorough review and follow-up after installation.
Ensure all application changes follow a standard process, while keeping exceptions to a minimum.
Coordinate application user groups with customer as deemed necessary.
Provide backup assistance for other IT staff within the department as needed.
Work with Networking staff to assist with customer support requests regarding varied customer needs.
Participate in continual training to expand knowledge of the customer’s computer network performance and internal software programs.
Other duties as assigned

Requirements/Skills:

Associates Degree in Computer Science or equivalent education and experience preferred
0 – 1 years’ experience or interest in Microsoft SQL & Server 2008 R2 or newer, Installation and configuration of Windows Services and Basic DOS
Desire to become an experienced IT professional is required.
Some experience in IIS (Internet Information Services) Manager a plus
Some experience using Microsoft Event Viewer, Process Monitor, Process Explorer as well as other Microsoft Tools a plus.
Demonstrate the ability to perform basic troubleshooting techniques
Basic understanding of network terms and concepts a plus
Above average attention to detail required.
Process and procedure orientated.
Ability to meet or exceed deadlines required.

Salary: Depending on education and experience

Status: Hourly Non Exempt

Network Technician Trainee