Network Technician, I

Network Technician, I

Summary:

Responsible for analyzing, installing, configuring, maintaining and repairing the customer’s network infrastructure and application components while performing a wide variety of tasks; evaluation, maintenance, installation, and training tasks to ensure the customer’s computer network performance meets their satisfaction.

Essential Duties and Responsibilities:

  • Assemble, configure and install network servers, workstations and all other network peripherals.
  • Install and configure operating system and application software on network servers and workstations.
  • Maintain a thorough understanding of the basics behind the Internet and its workings; DNS, Security, IP Routing, HTTP, VPN, SPAM, Active Directory, and Group Policy.
  • Configure and install Firewalls, VPN appliances for access to vital business applications.
  • Troubleshoot computing systems, networks, and applications to identify malfunctions and correct them as well as other operational difficulties.
  • The administration of systems and servers related network to ensure availability of services to authorized users.
  • Provide direction, information, and recommend network configurations and installations.
  • Utilize good judgement within company policies and procedures to complete established goals and maintain flexibility to allow changes.
  • Provide excellent customer service via phone and onsite network support by being professional, troubleshooting, resolving issues, site visits, training and providing customer feedback.
  • Participate in on-call weekend rotation.
  • Other duties as assigned.

Requirements/Skills:

  • Associates Degree or equivalent education and experience required.
  • 1-3 years’ networking skills experience.
  • Strong organization skills, ability to multi-task.
  • Ability to work independently and communicate within a team environment.
  • Windows Server 2016 and SQL experience a plus.
  • Knowledge of TCP/IP implementation and support.
  • Knowledge in the areas of routing, switching, VPN.
  • Technical, analytical and interpersonal skills required.
  • Must be able to lift and carry 50 pounds for extended distances.

Travel:

  • Ability to travel 25%
  • Must have a valid driver’s license with good driving history.

Salary:  DOE

Status:  Hourly Non Exempt

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