Digital Banking

Considering the Options: Hosted Environment and/or Service Bureau Processing

July 19, 2021 By Keri Bartels In Bank Processing, Development, Digital Banking No Comments

In the ever-changing financial landscape, bank executives are often faced with many looming questions. These questions may involve operational decisions for their bank, including whether a hosted environment is a good fit for them versus self-managing their own environment. They might also consider if moving to a service bureau for processing would be more efficient [...]

Impact and Influence of Regression Testing

July 5, 2021 By Brent Anderson In Development, Digital Banking, Quality Assurance No Comments

Within Software Testing, Regression testing is used to ensure previously developed and tested software still operates correctly after changes are applied. Regress is defined as 'to go back' or 'movement to a previous state or condition.' Some of the different types of changes that may require regression testing include bug fixes, enhancements, new features, configuration [...]

Selecting the Right Social Media Platform for Your Business

May 10, 2021 By Mason Ritnour In Digital Banking, Industry News, Technology No Comments

As technology advances, social media accounts for businesses are now essential to reaching out to your customers and growing your brand. The broad term of 'social media' should not be considered the same across the board, as each available platform is unique in its offerings and audiences. When thinking about the overall use of social [...]

The Power of Online and Mobile Banking

April 26, 2021 By Carlos Sandoval In Digital Banking, Industry News, Technology No Comments

It seems like it was just yesterday when my mom showed me how to balance my checkbook for the first time. She sat me down in front of our family computer, opened Quicken, and explained the importance of maintaining a balanced checkbook to keep track of how much money I had. She demonstrated marking down [...]

Two-Step Verification (2SV)

April 12, 2021 By Tim Schmidt In Digital Banking, Industry News, Insite Banking Updates, Security No Comments

A majority of sites and applications typically require the use of a username, as an identifier, and a password, as a primary authentication method. Depending on assessed risks and the sensitivity of data accessed through the login form, a more secure login posture may be required. A MultiKey authentication system provides the opportunity to configure [...]

Insite Book View: Resolving Collection Perils for Non-Accrual and Charged-Off Loans

January 18, 2021 By Mason Ritnour In Bank Processing, Digital Banking No Comments

Banks don't like to place loans on Non-Accrual (NA) or Charge-Off (CO) unless there is an absolute need to. To complicate the process more, customers must not be tipped off that this has been done, especially if they are still trying to make payments. More often than not, examiners and auditors are pushing towards erring [...]

Bank Customers of the Future Today

October 1, 2020 By Tim Schmidt In Digital Banking, Industry News, Technology No Comments

In retail, marketers expend countless hours every year trying to forecast what consumers will want to buy in the future. It takes a long time to design, source, manufacture, package, and get products on shelves (to summarize the retail production process) at the right time for consumers to purchase. The COVID-19 pandemic of 2020 has [...]

person holding phone with mobile banking app open

Digital Banking: Vital Now More Than Ever

September 14, 2020 By Larisa Epp In Digital Banking, Industry News, Technology No Comments

The outbreak of the Coronavirus pandemic resulted in several, impactful health initiatives emphasizing social distancing and even, in some cases, mandated lockdowns. In the banking industry, this led to a heightened need to provide reliable, no-contact access to accounts and funds through digital banking channels. Financial institutions began heavily promoting their available digital platforms, as [...]

secured mobile phone on desk next to air pods, glasses, a pencil, and a succulent

Mobile Banking Security

August 17, 2020 By Blake Alexander In Digital Banking, Security, Technology No Comments

There is little doubt that mobile apps have made the banking process more convenient for people. According to the FBI, United States financial providers estimate more than 75% of Americans used some form of mobile banking in 2019. And since the beginning of 2020, there has been a 50% surge in mobile banking. With this [...]

Mobile Banking: A Love Story

February 17, 2020 By Levi Kalb In Digital Banking No Comments

The banking industry has become increasingly more technologically-savvy, largely due to every day mobile usage by masses of customers seeking its benefits. According to a survey by Statista, the number of smartphone users is steadily growing and is expected to pass an estimated 3 billion by March of 2020. The number of people using banking [...]