Author Posts

Insite Book View: Resolving Collection Perils for Non-Accrual and Charged-Off Loans

Banks don't like to place loans on Non-Accrual (NA) or Charge-Off (CO) unless there is an absolute need to. To complicate the process more, customers must not be tipped off that this has been done, especially if they are still trying to make payments. More often than not, examiners and auditors are pushing towards erring [...]

Plaid Exchange Integration with Automated Systems’ Digital Banking Platform

Automated Systems, Inc. (ASI) has announced their integration with Plaid Exchange, a data network powering over 3,000 fintech apps and services, such as Venmo, Acorns, Digit, and YNAB. Using Plaid Exchange, a token-based Application Programming Interface (API), within the ASI digital banking platform will enable your customers to easily and securely connect their financial accounts to [...]
Effective Communication

Navigating Effective Communication through the Pandemic

During this global pandemic, many businesses these days are struggling to get customers in to their physical stores. Banks are not exempt from this struggle. Financial institutions, who wish to succeed, must maintain consistent and clear communication with their customers. This may sound easy, however, many challenges are present that need to be overcome. How [...]