Author Posts

Get To Know Taylor

Name: Taylor Neuhalfen Position: Client Services Analyst Q: If you could invent a holiday, what would it be and why? A: Pet Day. It would be a day that everyone gets off to work to spend time with their pets and doing all of their pets favorite things. Q: The best piece of advice you [...]

Get To Know Larisa

Name: Larisa Epp Position: Web Designer Q: If you could invent a holiday, what would it be and why? A: "Walk in Someone Else's Shoes Day." - where everyone would be encouraged to consider the circumstances of those around them. Q: The best piece of advice you have ever received? A: Nothing is perfect, as [...]

Get To Know Judd

Name: Judd Salem Position: Client Services Analyst I Q: If you could invent a holiday, what would it be and why? A: National Walk Your Dog Day. This would need to be sometime in the summer/early fall. Everyone would have the day off of work and they would take their dogs on walks across the [...]

Get To Know Sara

Name: Sara Beaudoin Position: Client Services Analyst I Q: What are you happiest doing, when you're not working? A: I am happiest when camping out in the wilderness somewhere where the sky is crystal clear of all lights except the stars. Q: The best piece of advice you have ever received? A: Love others how [...]

Email Marketing 101: How to Get Your Email Read

According to, the average office worker receives about 121 emails daily. Of those, approximately 40% get opened. What exactly happens to the other 60%? How can you increase the likelihood that your email gets opened? There are many important things to consider when sending an email. Three easy steps to improving your email include [...]

Insite Book View: Resolving Collection Perils for Non-Accrual and Charged-Off Loans

Banks don't like to place loans on Non-Accrual (NA) or Charge-Off (CO) unless there is an absolute need to. To complicate the process more, customers must not be tipped off that this has been done, especially if they are still trying to make payments. More often than not, examiners and auditors are pushing towards erring [...]

Plaid Exchange Integration with Automated Systems’ Digital Banking Platform

Automated Systems, Inc. (ASI) has announced their integration with Plaid Exchange, a data network powering over 3,000 fintech apps and services, such as Venmo, Acorns, Digit, and YNAB. Using Plaid Exchange, a token-based Application Programming Interface (API), within the ASI digital banking platform will enable your customers to easily and securely connect their financial accounts to [...]
Effective Communication

Navigating Effective Communication through the Pandemic

During this global pandemic, many businesses these days are struggling to get customers in to their physical stores. Banks are not exempt from this struggle. Financial institutions, who wish to succeed, must maintain consistent and clear communication with their customers. This may sound easy, however, many challenges are present that need to be overcome. How [...]