Partnership Matters

Automated Systems understands that individual businesses are just that: individual. Each business has different priorities that matter to them. This is why we strive to bring you the most complete computer networking services and support.

Since 1981, Automated Systems, Inc. has been first and foremost a technology solution provider. We continue to develop service programs to support customers using both standard and industry specific applications in conjunction with maintaining their network infrasructure equipment. Building our company on a vision of providing a complete solution with a service and support focus has set us apart from other computer companies.

Technical Alliance Partnership

Automated Systems is the service partner your organization can depend upon. We have to experience and the resources to assist you with a complete solution for your company. Our experience over the last 20 years has lead to the development of our Technical Alliance Partnership (TAP) which is founded on the following concepts:

• Proactive support of hardware, software, and human technology skills
• Efficient blend of centralized helpdesk support: intrernet, phone, remote dial up, and on-site support services
• Proactive support based on scheduled visits helping to minimize emergency support
• Proactive network management provided by 24/7 remote network monitoring
• Senior technician mentoring of new technical staff trainees, providing real world experience augmenting certified training and the on-going technical training of support staff

Since the launch of the Technical Alliance Partnership support program, it has been extremely well received by large and small businesses alike. We are constantly striving to improve and expand our service offerings through the TAP program. TAP offers three different levels of service agreements and many other options such as Hardware Mainenance and HelpDesk Network Support. These service agreements are customized to benefit businesses of all sizes.

Percent of businesses by employee size currently using the TAP program.

Sales Contacts:

     
     
     

Service Contacts:

     

(402) 420-6000 or 800-279-7312