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Home > Support > Tap
HelpDesk Support Incidents
Changing technology directly impacts your business and the performance of end-users. To maximize productivity, end-users need their computer problems solved quickly and correctly. The Automated Systems, Inc. HelpDesk services provide support by phone for a wide variety of businesses and organizations. A remote management technology solution is also available for connecting to a company’s LAN for more in-depth troubleshooting procedures. Support services range from “shrink-wrapped” applications and server operating systems to hardware support. A support technician can be sent on-site if the situation is not corrected over the phone. Phone and remote support is available Monday through Friday, from 8 a.m. to 5 p.m. Automated Systems, Inc. can be your one source for support services, allowing you to focus strategic internal resources on core business issues.
If you have any questions regarding this support plan or additional services, please don’t hesitate to call any of our Technology Consultants at 420-6000 or toll-free at 800-279-7312.
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