Service Watch

Designed to help businesses avoid costly downtime, ServiceWatch® ensures network services remain up and performing at peak levels. Just like the telephone dial tone that indicates the availability and quality of voice service, ServiceWatch delivers application dial tone to facilitate always-on Layer 4-7 network services.

ExtremeWare ServiceWatch is a powerful, easy-to-use Layer 4-7 monitoring and management software solution for mission-critical network services such as e-mail, e-commerce, and file transfer. It gives network managers a user's perspective of how their Layer 4-7 network services are performing. If service response time starts to degrade, ServiceWatch notifies the network manager to take corrective action before a problem occurs. ServiceWatch is also a vital capacity planning tool and helps track service level agreements (SLAs) through historical reporting and graphing of service availability and response time. Out of the box, ServiceWatch monitors web servers (HTTP), FTP servers, host and name servers (DHCP and DNS), mail servers (POP3, IMAP4 and SMTP), news servers (NNTP), directory Servers (LDAP), and tests device availability and response time using ping (ICMP), telnet, and other protocols. Available as an option, an extensibility API offers additional flexibility to create scripts linking ServiceWatch to new service types or to automate customized corrective action.

Sales Contacts:

     
     
     

Service Contacts:

     

(402) 420-6000 or 800-279-7312