Use Case: Recovery After a Fire
Consider a situation where a fire destroys the headquarters of a fictional West
Coast company we’ll call DuraTech, and compare the possible aftermath both
with and without Citrix Solution for Business Continuity.
Without Citrix Solution for Business Continuity
The fire that destroys DuraTech headquarters leaves employees with no place to
report to work. The toll-free emergency number listed in their Employee
Handbook plays a tape-recorded message instructing employees to stay home. But
they receive no information on how to conduct business in the near term, nor any
guidance on where or how to ask questions.
Employees who try to work from their home computers are quickly frustrated by
their inability to access the information and applications needed to do their jobs.
In the several weeks it takes DuraTech to acquire new offices, repair networks,
restore data, purchase PCs and install applications, productivity drops to essentially
zero, resulting in a significant loss of revenue.
With Citrix Solution for Business Continuity
Although DuraTech headquarters are completely destroyed, the company
replicates its systems to a secure backup facility and has the Web-based Citrix
Solution for Business Continuity in place. As directed in their Employee
Handbook, employees log on to duratech.businesscontinuity.com through a
browser on any computer with Internet access. Once there, employees find a
message from their CEO regarding the fire, critical phone numbers, news links
and instructions for setting up their virtual workplace. Within minutes
employees are working and communicating with colleagues. While DuraTech
still faces operational challenges, remote access via Citrix gives DuraTech
employees the opportunity to continue to work productively by accessing
business critical applications.
Contact Information
Sales Contacts:
Service Contacts:
(402) 420-6000 or 800-279-7312