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Citrix for Business Continuity

Use Case: Recovery After a Fire

Consider a situation where a fire destroys the headquarters of a fictional West Coast company we’ll call DuraTech, and compare the possible aftermath both with and without Citrix Solution for Business Continuity.

Without Citrix Solution for Business Continuity
The fire that destroys DuraTech headquarters leaves employees with no place to report to work. The toll-free emergency number listed in their Employee Handbook plays a tape-recorded message instructing employees to stay home. But they receive no information on how to conduct business in the near term, nor any guidance on where or how to ask questions.

Employees who try to work from their home computers are quickly frustrated by their inability to access the information and applications needed to do their jobs. In the several weeks it takes DuraTech to acquire new offices, repair networks, restore data, purchase PCs and install applications, productivity drops to essentially zero, resulting in a significant loss of revenue.

With Citrix Solution for Business Continuity
Although DuraTech headquarters are completely destroyed, the company replicates its systems to a secure backup facility and has the Web-based Citrix Solution for Business Continuity in place. As directed in their Employee Handbook, employees log on to duratech.businesscontinuity.com through a browser on any computer with Internet access. Once there, employees find a message from their CEO regarding the fire, critical phone numbers, news links and instructions for setting up their virtual workplace. Within minutes employees are working and communicating with colleagues. While DuraTech still faces operational challenges, remote access via Citrix gives DuraTech employees the opportunity to continue to work productively by accessing business critical applications.

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