With the high levels of mobile phone utilization, a new mobile culture has evolved among consumers. The devices have become much more than just phones; they are now personal information managers, cameras, game devices, music players, location tracking devices and with Insite Mobile Online Banking, they are also secure banking channels.
The Insite Mobile Online Banking service is easy to use and makes it possible for bank customers to view the following information:
- Account summary and real-time balances
- Interest information
- Account history
- Performing one time fund transfers
- Viewing check and deposit images
- Customizable mobile web pages
- Consistent bank branding with custom bank logo and site colors that match the existing online banking site.
Customers will activate their mobile devices through the financial institution’s online banking website. After the device is activated, the customer is sent an activation code via text message. The customer will need to enter this activation code on the website to confirm that they have access to the device.
Your financial institution will benefit from being easily accessible by your customers at all times. Mobile online banking is one way to keep existing customers, like those who may leave your community. By offering them easier ways to bank with you from a distance, it will allow you to keep customers from leaving and going to other banks. Also, mobile online banking is a great way to attract new customers from other banks.
Your financial institution can customize web pages that will be displayed on the mobile site. New pages and content can be added via the Online Banking Administration Site. To create a seamless branding, the mobile site will have the same color schemes as the external site and your bank logo will be displayed on each page.
There is always a concern for security, especially when using a mobile device. Insite Mobile Online Banking uses the same SLL security certificate as its online banking. This is great for your financial institution because there is no need to buy extra hardware or pay any extra fees for a separate security certificate. To authenticate the user, a user ID and password is required. There is also a security token that is stored on the mobile device and tied to the user.