Customer Service

Banking on a Win

Examining what makes a football team successful on a rudimentary level, it is the fact that the team is made up of many players working together to efficiently move the ball. The quarterback passing the ball, the receiver catching, and even the linebackers providing protection are all important pieces to the success of the game. [...]

Connecting with Customers

It was in Kindergarten, when I first realized I am a people person. My Kindergarten teacher even pulled me aside one day to tell me, “Emily, I’m really happy that you like helping your peers so much, but that is my job. Your job is to learn.” It didn’t make sense to me that I [...]