Author Posts

Investing in Your Customers

Technology has revolutionized the way we do just about everything. From smart irrigation systems in agriculture, to self-driving cars, to consumer investment resources, our lives have been impacted. In the not so distant past, an average person hired an account manager to invest their extra income. The knowledge and time commitment needed to successfully manage [...]

Becoming Technologically Compliant

The ADA (Americans with Disabilities Act) began as an initiative to create accessibility in physical spaces for individuals who have a limiting disability. We’ve seen public places transform with additions of ramps, the use of braille, even structuring kiosks to be usable at a lower height for those in wheelchairs. These basic requirements have evolved [...]

How Community Banks Win: Making Digital Personal

Community banks have consistently beat out their competition as a preferred financial institution. So what do these local institutions do that keep them ahead? It all comes down to one word, “Relationships”. They take the time to get to know their customers. Names, birthdays, family, and how, as a bank, they can make a dream [...]

Website Accessibility and Online Banking

The new guidelines for accessible websites have been in the works for years now, yet many banks are still being taken by surprise. There has been much speculation about what the standards would include and when exactly website owners would be held responsible. Last year we officially saw the new guidelines come to pass, but [...]